As with any and all travel, we strongly recommend that you purchase a travel insurance policy in your home country that covers your cost due to cancellations. Though I’ve never had to cancel a tour, you may have to cancel your travel reservations in case of accidents, illness, interruption or anything else that may come up. In some cases, we make every attempt to replace you on the tour and accommodate you with a refund, but our general policy (as stated in the terms & conditions) is that Explore With Spike is not responsible and does not offer refunds for cancellations due to medical emergencies or any other reason. That’s why we strongly encourage you to purchase travel insurance to protect yourself.
Standard travel insurance reimburses fully for certain expenses if your plans are interrupted by unforeseen events. Standard coverage usually costs 4 to 10 percent of your trip’s total amount.
A typical policy can cover losses resulting from a cancelled trip such as (but not limited to) airfare, lodging, car rental, equipment rental and fees for attending our Explore With Spike adventure tour. Many policies will also cover elements of your trip like lost, stolen and damaged items, cancelled flights, medical emergencies, etc.
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