New Orleans 2024: payment & cancellation policy

Haunted NOLA 2024: payment & cancellation policy

Please note: Your $500 deposit / processing fee is always non-refundable.
Do not book our tours unless you are sure you can go.
Emergencies happen! Please get trip insurance to protect yourself!

The hotel room blocks, transportation, guides, private tours and other expenses we have arranged in advance of this tour are a great expense and non-refundable to us. Last-minute cancellation by you can make it difficult for us to find another replacement.  There is a cost and risk for us to arrange group travel. Therefore, a payment plan has been set up and all payments are non-refundable unless we can find another traveler to take your spot. We understand life changes and emergencies happen so we will make every attempt to replace you on the tour if you have to cancel. (We sometimes have a waiting list.) If we find a replacement, all of your money will be refunded, minus your $500 deposit. But if we reach the tour and we can not find someone to go in your place, your deposits and payments are non-refundable. An empty seat comes at a great cost to us. Therefore, the following non-refundable payment plan has been put into place:

Payment schedule for Haunted New Orleans 2024 (3 day tour)
PAYMENT 1: deposit to book your tour & reserve your spot  ($500)
PAYMENT 2: due June 15  ($1,000)
PAYMENT 3: due Aug 15  (remaining balance)
Thank you